:root{--navy:#102a43;--blue:#1769aa;--cyan:#26b4d8;--bg:#f2f6fa;--ink:#152536;--muted:#6b7b8b;--line:#dce5ed;--green:#16845b;--amber:#b96a0b;--red:#b83232}*{box-sizing:border-box}body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;color:var(--ink)}button,input,select{font:inherit}button{cursor:pointer}.admin-body{background:var(--bg);min-height:100vh}.topbar{padding:24px clamp(18px,4vw,56px);background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:space-between;gap:20px}.topbar h1{margin:5px 0 0;font-size:clamp(24px,3vw,34px)}.eyebrow{font-size:11px;font-weight:800;letter-spacing:1.8px;color:var(--cyan);margin:0 0 7px}.top-actions{display:flex;gap:9px;flex-wrap:wrap}.admin-wrap{max-width:1250px;margin:auto;padding:26px clamp(14px,3vw,34px) 60px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:20px}.stat,.panel{background:white;border:1px solid var(--line);border-radius:16px;box-shadow:0 5px 20px #1b36500a}.stat{padding:20px 22px}.stat span{display:block;color:var(--muted);font-size:13px}.stat strong{display:block;font-size:29px;margin-top:8px}.admin-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:18px}.panel{padding:24px;margin-bottom:18px}.panel h2{font-size:20px;margin:0 0 20px}.panel-heading{display:flex;justify-content:space-between;align-items:center;gap:10px}.panel-heading h2{margin-bottom:18px}.live-dot{font-size:11px;color:var(--green);font-weight:800}.panel label,.login-card label{display:block;font-size:13px;font-weight:700;margin:15px 0 7px}.panel input,.panel select,.login-card input{width:100%;border:1px solid #cbd7e2;border-radius:9px;padding:12px;background:#fff;color:var(--ink);outline:none}.panel input:focus,.panel select:focus,.login-card input:focus{border-color:var(--blue);box-shadow:0 0 0 3px #1769aa18}.current-box{margin:20px 0;padding:20px;text-align:center;background:linear-gradient(135deg,#102a43,#1769aa);border-radius:14px;color:#fff}.current-box span{display:block;font-size:11px;letter-spacing:1.6px;font-weight:800;color:#bcefff}.current-box strong{display:block;font-size:clamp(54px,7vw,82px);line-height:1.2;margin:5px 0}.current-box span:last-child{font-size:14px;letter-spacing:0;color:#fff}.button-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.btn{border:0;border-radius:9px;padding:12px 15px;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;font-weight:750;font-size:13px;transition:filter .15s}.btn:hover{filter:brightness(.95)}.btn.primary{background:var(--blue);color:#fff}.btn.secondary{background:#e8f1fa;color:var(--blue)}.btn.success{background:#e3f5ed;color:#116b4a}.btn.warning{background:#fff1da;color:#92520a}.btn.danger-outline{background:#fff;color:var(--red);border:1px solid #e5b8b8}.btn.ghost{color:#fff;border:1px solid #ffffff55;background:#ffffff12}.btn.full{width:100%;margin-top:15px}.small{font-size:12px}.muted{color:var(--muted)}.queue-panel{padding-bottom:8px}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:13px}th,td{text-align:left;padding:13px 10px;border-bottom:1px solid #edf1f5}th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.7px}.pill{display:inline-block;padding:5px 8px;border-radius:20px;background:#fff1da;color:#92520a;font-size:10px;font-weight:800}.new-ticket{margin-top:16px;padding:15px;text-align:center;border:1px dashed #7ab4df;background:#f0f8ff;border-radius:10px}.new-ticket strong{font-size:32px;display:block;color:var(--blue)}.hidden{display:none!important}.toast{position:fixed;bottom:20px;right:20px;background:#102a43;color:white;padding:13px 18px;border-radius:10px;box-shadow:0 8px 25px #0002;opacity:0;transform:translateY(10px);transition:.2s;pointer-events:none;max-width:min(420px,90vw);z-index:10}.toast.show{opacity:1;transform:translateY(0)}.toast.bad{background:#a52e2e}.login-card{width:min(420px,calc(100% - 32px));margin:10vh auto;background:white;border:1px solid var(--line);border-radius:18px;padding:32px;box-shadow:0 20px 60px #102a4317}.login-card h1{margin:0 0 8px}.login-card form{margin-top:25px}.brand-mark{width:42px;height:42px;border-radius:12px;background:#e11d2e;color:#fff;display:grid;place-items:center;font-size:24px;font-weight:900;font-style:italic;margin-bottom:14px}.alert{padding:10px;border-radius:8px;font-size:13px}.error{background:#ffeded;color:#a52e2e}
.tv-body{min-height:100vh;background:radial-gradient(ellipse at 20% 10%,#1d4f7a 0%,transparent 45%),linear-gradient(135deg,#071a2c,#102f4b 65%,#0c253c);color:white;display:flex;flex-direction:column;padding:clamp(18px,3vw,42px);overflow-x:hidden}.tv-header{display:flex;justify-content:space-between;align-items:center;gap:20px;padding-bottom:24px;border-bottom:1px solid #ffffff26}.tv-brand{display:flex;align-items:center;gap:17px}.tv-brand .brand-mark{width:55px;height:55px;font-size:30px;margin:0;flex-shrink:0}.tv-brand h1{font-size:clamp(19px,2.6vw,32px);margin:0}.tv-brand p{margin:7px 0 0;color:#b9d0e3;font-size:clamp(12px,1.2vw,16px)}.tv-clock{text-align:right;white-space:nowrap}.tv-clock strong{display:block;font-size:clamp(22px,3vw,36px);font-variant-numeric:tabular-nums}.tv-clock span{font-size:12px;color:#b9d0e3}.tv-main{flex:1;display:grid;grid-template-columns:minmax(0,1.65fr) minmax(250px,.75fr);gap:clamp(18px,3vw,40px);align-items:stretch;padding:clamp(24px,4vh,45px) 0}.tv-current{border:1px solid #ffffff20;border-radius:25px;background:linear-gradient(145deg,#ffffff12,#ffffff05);display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:30px;min-height:390px;box-shadow:0 20px 60px #0002}.tv-label{font-size:clamp(13px,1.4vw,18px);letter-spacing:2px;font-weight:800;color:#bdefff;display:flex;align-items:center;gap:10px}.pulse{width:9px;height:9px;border-radius:50%;background:#39d4a0;box-shadow:0 0 0 6px #39d4a022}.tv-number{font-size:clamp(100px,19vw,250px);font-weight:900;line-height:1.05;letter-spacing:-5px;color:white;text-shadow:0 8px 40px #0003;margin:10px 0}.tv-counter{font-size:clamp(20px,2.7vw,38px);font-weight:800;color:#6de1ff}.tv-customer{margin-top:8px;font-size:17px;color:#d4e8f7}.sound-toggle{margin-top:22px;background:#ffffff12;color:#c9eaff;border:1px solid #ffffff35;padding:9px 13px;border-radius:20px;font-size:12px}.tv-side{display:flex;flex-direction:column;gap:18px}.tv-next,.tv-history{border:1px solid #ffffff20;border-radius:20px;background:#ffffff0b;padding:24px}.tv-next{text-align:center}.tv-next p{margin:0;color:#bdefff;letter-spacing:1.5px;font-size:12px;font-weight:800}.tv-next strong{font-size:clamp(44px,6vw,76px);display:block;margin:5px}.tv-next span{color:#b9d0e3;font-size:13px}.tv-history{flex:1}.tv-history h2{margin:0 0 16px;font-size:17px}.history-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 0;border-bottom:1px solid #ffffff17}.history-row strong{font-size:24px;min-width:88px}.history-row span{color:#b9d0e3;font-size:12px;text-align:right}.history-row.current-history strong{color:#6de1ff}.tv-footer{display:flex;justify-content:space-between;gap:15px;padding-top:17px;border-top:1px solid #ffffff26;color:#9db9cf;font-size:10px;font-weight:700;letter-spacing:1px}.tv-footer span:last-child{white-space:nowrap}.tv-body.flash .tv-number{animation:flash .8s ease}@keyframes flash{0%,100%{transform:scale(1);color:white}35%{transform:scale(1.04);color:#6de1ff}}@media(max-width:800px){.admin-grid{grid-template-columns:1fr}.stats{gap:8px}.stat{padding:14px}.stat strong{font-size:23px}.topbar{align-items:flex-start}.top-actions{justify-content:flex-end}.tv-main{grid-template-columns:1fr}.tv-current{min-height:340px}.tv-side{display:grid;grid-template-columns:.7fr 1.3fr}.tv-number{font-size:clamp(100px,24vw,190px)}}@media(max-width:520px){.topbar{display:block}.top-actions{margin-top:15px;justify-content:flex-start}.stats{grid-template-columns:1fr 1fr}.stats .stat:last-child{grid-column:1/-1}.panel{padding:17px}.tv-body{padding:16px}.tv-header{align-items:flex-start}.tv-brand{gap:10px}.tv-brand .brand-mark{width:40px;height:40px;font-size:22px}.tv-clock span{font-size:10px}.tv-side{grid-template-columns:1fr}.tv-number{letter-spacing:-2px}.tv-footer{font-size:8px}.tv-footer span:first-child{max-width:70%}}


/* POLYTRON TV THEME — responsive, compact, comfortable */
.tv-body {
  --tv-red: #c94b55;
  --tv-bg: #171719;
  --tv-panel: #242528;
  --tv-muted: #c3c3c8;
  min-height: 100vh;
  min-height: 100dvh;
  height: 100dvh;
  padding: clamp(12px, 1.8vw, 26px);
  overflow: hidden;
  background: var(--tv-bg);
  color: #f5f5f5;
}
.tv-header {
  flex-shrink: 0;
  padding-bottom: clamp(10px, 1.5vh, 20px);
}
.tv-brand p, .tv-clock span { color: #c3c3c8; }
.tv-main {
  min-height: 0;
  padding: clamp(12px, 2vh, 24px) 0;
  gap: clamp(12px, 1.8vw, 24px);
}
.tv-current {
  min-height: 0;
  padding: clamp(12px, 2vh, 26px);
  border-radius: 18px;
  background: var(--tv-panel);
  box-shadow: none;
}
.tv-label { color: #dedee2; }
.tv-number {
  font-size: clamp(80px, 15vw, 210px);
  letter-spacing: -3px;
}
.tv-counter { color: #d9a0a0; }
.tv-customer { color: #e0e0e4; }
.sound-toggle {
  color: #e6e6e9;
  background: #303136;
  border-color: #55565b;
}
.tv-next, .tv-history {
  background: var(--tv-panel);
  border-color: #3b3c40;
  padding: clamp(12px, 1.5vw, 22px);
}
.tv-next p { color: #dedee2; }
.history-row.current-history strong { color: #d9a0a0; }
.history-row span { color: #c3c3c8; }
.tv-footer {
  flex-shrink: 0;
  padding-top: 10px;
  color: #aaaab0;
}
.tv-body.flash .tv-number { animation: polytronFlash .8s ease; }
@keyframes polytronFlash {
  0%, 100% { transform: scale(1); color: #fff; }
  35% { transform: scale(1.025); color: #e6b5b8; }
}
@media (max-height: 760px) and (min-width: 801px) {
  .tv-body { padding: 12px 22px; }
  .tv-header { padding-bottom: 10px; }
  .tv-brand .brand-mark { width: 42px; height: 42px; font-size: 24px; }
  .tv-main { padding: 10px 0; gap: 14px; }
  .tv-current { padding: 12px; }
  .tv-number { font-size: clamp(72px, 13vw, 155px); margin: 4px 0; }
  .tv-side { gap: 10px; }
  .tv-next, .tv-history { padding: 12px 16px; }
  .history-row { padding: 8px 0; }
  .tv-footer { padding-top: 7px; }
}
@media (max-width: 800px) {
  .tv-body { height: auto; min-height: 100dvh; overflow-y: auto; }
  .tv-main { grid-template-columns: 1fr; }
  .tv-current { min-height: 300px; }
}
@media (max-width: 520px) {
  .tv-body { padding: 12px; }
  .tv-number { font-size: clamp(76px, 23vw, 130px); }
}

/* Tampilan netral ketika belum ada panggilan */
.tv-number.tv-idle {
  color: #a5a5aa;
  text-shadow: none;
}
.tv-counter.tv-idle {
  color: #c3c3c8;
  font-size: clamp(18px, 2vw, 28px);
}

/* Nomor placeholder saat antrean kosong */
.tv-number.tv-idle {
  font-size: clamp(56px, 8vw, 110px);
  letter-spacing: 2px;
  white-space: nowrap;
  color: #a5a5aa;
  text-shadow: none;
}
.tv-counter.tv-idle {
  color: #c3c3c8;
  font-size: clamp(18px, 2vw, 28px);
}

/* Panel pekerjaan yang perlu dipantau */
.follow-up-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  margin: 18px 0 22px;
}
.follow-up-form > div { min-width: 0; }
.follow-up-form .fu-wide { grid-column: 1 / -1; }
.follow-up-form input,
.follow-up-form select,
.follow-up-form textarea,
#follow-up-table select,
#follow-up-table textarea {
  box-sizing: border-box;
  width: 100%;
  max-width: 100%;
}
#follow-up-table textarea { min-width: 150px; }
#follow-up-table .btn { margin-top: 6px; }
@media (max-width: 650px) {
  .follow-up-form { grid-template-columns: 1fr; }
  .follow-up-form .fu-wide { grid-column: auto; }
}

/* ADMIN COMPACT — optimasi layar laptop, tanpa mengubah TV */
@media (min-width: 801px) {
  .admin-body { min-height: 100vh; }
  .topbar { padding: 10px 24px; gap: 12px; }
  .topbar h1 { font-size: 23px; margin-top: 2px; }
  .topbar .eyebrow { margin-bottom: 2px; }
  .admin-wrap { max-width: 1440px; padding: 12px 20px 18px; }
  .stats { gap: 10px; margin-bottom: 10px; }
  .stat { padding: 9px 14px; border-radius: 10px; }
  .stat strong { font-size: 23px; margin-top: 3px; }
  .stat span { font-size: 12px; }
  .admin-grid { grid-template-columns: 1.05fr .95fr; gap: 10px; }
  .panel { padding: 14px; margin-bottom: 10px; border-radius: 11px; }
  .panel h2 { font-size: 17px; margin-bottom: 10px; }
  .panel-heading h2 { margin-bottom: 8px; }
  .panel label { margin: 8px 0 4px; font-size: 12px; }
  .panel input, .panel select { padding: 8px 10px; border-radius: 7px; }
  .current-box { margin: 10px 0; padding: 10px; border-radius: 9px; }
  .current-box strong { font-size: 48px; margin: 2px 0; }
  .button-grid { gap: 7px; }
  .btn { padding: 9px 11px; font-size: 12px; }
  .btn.full { margin-top: 9px; }
  .muted.small { margin: 7px 0 0; }
  .queue-panel { padding-bottom: 4px; }
  th, td { padding: 7px 9px; }
  .new-ticket { margin-top: 8px; padding: 8px; }
  .new-ticket strong { font-size: 24px; }
  #reset { margin-top: 8px; }
  .follow-up-form { gap: 8px; margin: 10px 0; }
  .follow-up-form label { margin: 4px 0; }
  .follow-up-form input,
  .follow-up-form select,
  .follow-up-form textarea { padding: 7px 9px; }
}

/* Jangan biarkan tabel pemantauan melebar berlebihan */
#follow-up-panel .table-wrap { max-width: 100%; overflow-x: auto; }
#follow-up-panel td { vertical-align: top; }
#follow-up-panel .fu-row-notes { min-width: 120px; }

/* Pada layar pendek, kurangi ruang kosong lagi */
@media (min-width: 801px) and (max-height: 850px) {
  .topbar { padding-top: 7px; padding-bottom: 7px; }
  .admin-wrap { padding-top: 8px; padding-bottom: 10px; }
  .stats { margin-bottom: 7px; }
  .stat { padding: 7px 12px; }
  .panel { padding: 11px; margin-bottom: 7px; }
  .current-box { margin: 7px 0; padding: 7px; }
  .current-box strong { font-size: 42px; }
  th, td { padding-top: 5px; padding-bottom: 5px; }
}

/* Menu tab admin */
.admin-tabs {
  display: flex;
  gap: 6px;
  padding: 7px 20px 0;
  background: #fff;
  border-bottom: 1px solid var(--line);
  overflow-x: auto;
}
.admin-tab {
  flex: 0 0 auto;
  border: 0;
  border-bottom: 3px solid transparent;
  border-radius: 7px 7px 0 0;
  background: transparent;
  color: var(--muted);
  padding: 10px 18px;
  font-weight: 750;
  font-size: 13px;
}
.admin-tab.active {
  color: var(--blue);
  border-bottom-color: var(--blue);
  background: #f0f7fd;
}
.admin-view { display: none; }
.admin-view.active { display: block; }
@media (min-width: 801px) {
  .admin-tabs { padding-left: 20px; }
  .admin-wrap { padding-top: 10px; }
}

/* Compact final: halaman Antrean pada layar laptop */
@media (min-width: 801px) {
  .topbar {
    padding: 7px 22px;
  }
  .topbar h1 {
    font-size: 21px;
  }
  .admin-tabs {
    padding-top: 0;
  }
  .admin-tab {
    padding: 8px 16px;
  }
  .admin-wrap {
    padding: 8px 18px 10px;
  }
  .stats {
    margin-bottom: 8px;
    gap: 9px;
  }
  .stat {
    padding: 7px 13px;
  }
  .stat strong {
    font-size: 21px;
    margin-top: 2px;
  }
  .admin-grid {
    gap: 9px;
  }
  .panel {
    padding: 11px 13px;
    margin-bottom: 8px;
  }
  .panel h2 {
    margin-bottom: 7px;
    font-size: 16px;
  }
  .panel-heading h2 {
    margin-bottom: 5px;
  }
  .panel label {
    margin: 6px 0 3px;
  }
  .panel input,
  .panel select {
    padding: 7px 9px;
  }
  .current-box {
    margin: 7px 0;
    padding: 6px;
  }
  .current-box strong {
    font-size: 39px;
  }
  .button-grid {
    gap: 6px;
  }
  .btn {
    padding: 8px 10px;
  }
  .muted.small {
    margin: 5px 0 0;
  }
  th, td {
    padding: 5px 8px;
  }
}